Ship and Delivery Policy

Shipping and Delivery Policy for Saveur de Coorg

At Saveur de Coorg, we are committed to providing you with the finest coffee experience, delivered directly to your doorstep with care and efficiency. Below is our shipping and delivery policy to ensure a smooth and satisfactory experience for our valued customers:

We ship our premium coffee powder globally, ensuring that coffee lovers worldwide can enjoy the rich flavours of Coorg.

  1. Processing Time:
    - Orders are typically processed within 1-2 business days from the time of purchase. However, during peak seasons or promotional periods, processing times may be slightly longer.

  2. Shipping Methods and Providers:
    - We offer various shipping methods to accommodate your preferences and urgency, including standard shipping, express shipping, and expedited shipping.
    - Saveur de Coorg partners with reputable shipping providers to ensure reliable and timely delivery of your orders.

  3. Shipping Rates:
    - Shipping rates are calculated based on the destination, shipping method selected, and the weight of the package.
    - Customers can view the shipping costs before finalizing their orders during the checkout process.

  4. Estimated Delivery Time:
    - The estimated delivery time varies depending on the shipping destination and the selected shipping method.
    - Customers will receive a tracking number via email once their order has been dispatched, allowing them to monitor the status of their delivery.

  5. International Customs and Duties:
    - Customers are responsible for any customs duties, taxes, or fees imposed by their country's customs authorities.
    - Saveur de Coorg is not liable for any delays or additional charges incurred due to customs clearance processes.

  6. Delivery Notifications:
    - Customers will receive email notifications at each stage of the delivery process, including order confirmation, shipment confirmation, and delivery confirmation.

  7. Delivery Address Accuracy:
    - It is the customer's responsibility to ensure that the shipping address provided during checkout is accurate and complete.
    - Saveur de Coorg is not responsible for any delays or losses resulting from incorrect or incomplete delivery addresses provided by the customer.

  8. Delivery Issues and Support:
    - In the rare event of a delivery issue, such as a lost or damaged package, customers are encouraged to contact us promptly.
    - We will work diligently to resolve any delivery issues and ensure that you receive your order in a timely manner.

  9. Returns and Refunds:
    - Please refer to our Returns and Refunds Policy for information regarding returns, exchanges, and refunds.

  10. Contact Information:
    - For any inquiries or assistance regarding shipping and delivery, please contact us at saveurdecoorg@gmail.com or +91 9845192335/ +91 9845055335.

Note: This shipping and delivery policy is subject to change without prior notice. Customers are encouraged to review the policy periodically for any updates or revisions.

By shopping with Saveur de Coorg, you can trust that your coffee orders will be handled with the utmost care and delivered to you promptly, wherever you are in the world. Thank you for choosing Saveur de Coorg for your coffee needs!of any nature.